ABOUT SALESFORCE

Privacy Policy

Introduction

Welcome to Hao Quang Consulting Company Limited, whose international trading name is Nimbus Consulting Company Limited.

In the digital era, we believe that technology should serve as a powerful catalyst for transformation rather than a burden on businesses. Our name and logo embody the concept of a “Radiance Wave,” reflecting our belief that a well-executed technology solution creates a ripple effect of value throughout an organization—from optimizing operations to maximizing profitability.

Guided by a Business-First mindset, every technical decision at Nimbus originates from our clients’ strategic objectives. This approach ensures sustainability, transparency, and measurable business outcomes across all of our services, including Salesforce consulting, Slack ecosystem solutions, Collaborative Performance Advertising Solutions (CPAS), and strategic SEO services.

Purpose and Scope of Data Collection

To simplify complexity and deliver measurable value, we collect data for the following purposes:

  • Identity Information: Full name, email address, phone number, and company name to establish business relationships and provide strategic consulting services.

  • Technical Data: IP address, cookies, and device identifiers to optimize website performance and enhance user experience.

  • Advanced Marketing Data (CPAS): For collaborative advertising campaigns, we collect encrypted information, such as hashed email addresses and hashed phone numbers, to facilitate conversion attribution while maintaining user anonymity.

  • Behavioral Signals: User interactions, including page views, add-to-cart actions, and registration button clicks, to better understand the customer journey and improve our services.

Scope of Information Usage

Nimbus Consulting uses the information collected for the following purposes:

  • Consulting and Implementation: To develop IT strategies and implement customized Salesforce and Slack ecosystem solutions tailored to each client’s business requirements.

  • Performance Optimization: To refine advertising algorithms, including Dynamic Ads, in order to improve Return on Ad Spend (ROAS) and reduce conversion costs for our clients.

  • Strategic Analytics: To build comprehensive 360-degree investor insights for clients in the Financial Services sector while adhering to stringent security and compliance standards.

  • Customer Support: To put knowledge into motion by delivering timely expertise and responsive support to address real-world business challenges.

Methods for Accessing, Updating, and Correcting Personal Information

Customers retain full control over the personal information that Nimbus Consulting stores and processes. You may exercise your rights to access, update, correct, or request the deletion of your personal data by submitting a request to the Company’s official administrative email address.

In addition, users may manage their cookie preferences through their web browser settings or utilize opt-out mechanisms provided by partner platforms, such as Facebook, to limit the collection of behavioral data. We are committed to assisting our customers in exercising these rights promptly and accurately, ensuring the protection of their legitimate interests and compliance with applicable data protection regulations.

Commitment to Protecting User Information

We are committed to protecting your digital assets through the following measures:

  • Secure Technology Ecosystem: As a Salesforce Reseller Partner, all project-related data is processed and managed on cloud platforms that adhere to globally recognized security standards.

  • CPAS Governance and Control: We establish dedicated advertising accounts and provide Merchant partners with view-only access, enabling them to verify that data is used solely for its intended purposes.

  • Data Encryption: Sensitive information is protected through encryption and hashing techniques before being transmitted to or integrated with third-party systems.

  • Ethical Data Practices: We do not commercialize, share for profit, or sell customer data to any third party under any circumstances.

Disclaimer of Security Liability for Third Parties

During the provision of services, Nimbus Consulting’s website and platforms may contain links to third-party websites, such as e-commerce platforms like Lazada and Shopee, or social media networks such as Facebook and Instagram.

Please note that we are not responsible for the privacy policies or data processing practices of these external organizations. When leaving Nimbus’s platform to access third-party links, users are advised to review the privacy policies of the respective websites to ensure the protection of their personal information.

Mechanism for Receiving and Resolving Complaints Regarding Personal Data

All complaints related to violations of personal data security will be handled in a transparent manner as follows:

  • Step 1: Customers submit their complaint via Nimbus Consulting’s official hotline or email address.

  • Step 2: The designated department will verify the validity of the issue within seven (07) business days.

  • Step 3: Nimbus Consulting will implement appropriate technical remedies or compensation measures (if applicable), in accordance with the terms and conditions set forth in the service agreement.

Policy Effective Period

This policy shall take effect from the date it is published on the official website. Nimbus Consulting reserves the right to periodically update and amend the content of this policy to reflect changes in technology and applicable legal regulations. All updates will be clearly announced on the homepage to ensure transparency for all partners and clients.

Offical Contact Information

We regularly review the accuracy of the personal information provided by our customers. We also welcome all feedback and communications from users, as well as notifications regarding any inaccuracies or changes in their personal data.

If you have any questions or complaints regarding this policy or your personal information, please contact us using the details below:

NIMBUS CONSULTING CO., LTD
Address: 68 Bat Nan Street, Binh Trung Ward, Ho Chi Minh City, Vietnam
Email: info@nimbus-consult.vn
Phone: (+84) 812 014 918

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Date: June 04, 2026

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